CAN I CHANGE MY ORDER ONCE IT HAS BEEN PLACED?

Sure! Contact us via email if you would like amend your order

WHAT IS YOUR RETURNS POLICY?

Domestic returns:

We accept returns and exchanges, provided the return or exchange is within 14 days of your delivery date, and garments are unworn and in original packaging.

- Return postage costs are at the customers expense.

 - Items damaged as a result of incorrect garment care or general wear, are not considered to be faulty.

International returns:

Unfortunately we cannot accept international returns because of the costs involved.

- If you receive a faulty product, we will replace it or refund you in full.

HOW DO I LODGE A RETURN?

Please view our returns policy to see if you qualify for a return. After-which you can email us at ecruswimwear@gmail.com to lodge a return.

WHAT SIZE AM I?

Please refer to our size guide under menu/support/size guide, or reach out to us at ecruswimwear@gmail.com

HOW MUCH IS SHIPPING?

Domestic shipping:

- A flat rate of R90 is applied to orders at checkout.

International shipping:

- These rates are calculated at check-out.

WHEN TO EXPECT MY SWIMWEAR?

- Please supply your correct email address to be kept up to date with shipping information.

Domestic courier:

- Your parcel will arrive at your chosen address within 3-7 working days. Contact us if you would like to pay extra for a quicker turn around.

International shipping:

- Between 5-14 days

DO YOU OFFER A RUSH ORDER?

Yes we are more than happy to accomodate an order that needs to be delivered sooner than the standard timeline.

- Contact us immediately after your online order is placed and we will select overnight courier. This will come at an additional charge.

- Or contact us if you would like to recieve an overnight courier quotation before ordering.

HOW DO I CARE FOR MY SWIMWEAR

- Rinse your suit in cool water after wearing it and dry it lying flat in the shade. Use mild detergent when needed.

- Do not iron, bleach, wring, tumble dry, dry clean, wash in warm or hot water or dry in direct sunlight.

- Avoid rough surfaces as this could result in pulls in the lycra.